CONTINUING EDUCATION FOR TAX & FINANCIAL PROFESSIONALS
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Self-Study

Quality Management and Benchmarking

Learn to use total quality management, benchmarking, and ISO standards to enhance your organizational quality.

Individual
Teams

$58.00 – $78.00

Webcasts are available for viewing Monday – Saturday, 8am – 8pm ET.
Without FlexCast, you must start with enough time to finish. (1 Hr/Credit)

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CPE Credits

2 Credits: Business Management & Organization
Course Level
Overview
Format
Self-Study

Course Description

This course covers pervasive topics concerning quality management systems, such as total quality management (TQM), benchmarking, and the ISO standards. A pervasive consideration is the pursuit of quality in all aspects of the organization’s activities. Benchmarking and TQM are aspects of the modern approach to quality. Quality management has been recognized by the International Organization for Standardization, which has issued quality assurance standards.

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Learning Objectives

After completing this course, participants will be able to:

  • Identify the difference between quality of design and quality of conformance.
  • Recognize major components of Total Quality Management (TQM).
  • Identify the different types of quality costs.
  • Recognize major quality standards and different techniques for measuring quality.
  • Recognize the benefits and characteristics of a benchmarking program to improve overall quality.
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Course Specifics

Course ID
6211310
Revision Date
September 6, 2023
Prerequisites

There are no prerequisites.

Advanced Preparation

None

Number of Pages
57

Compliance Information

NASBA Provider Number: 103220

CFP Notice: Not all courses that qualify for CFP® credit are registered by Western CPE. If a course does not have a CFP registration number in the compliance section, the continuing education will need to be individually reported with the CFP Board. For more information on the reporting process, required documentation, processing fee, etc., contact the CFP Board. CFP Professionals must take each course in it’s entirety, the CFP Board DOES NOT accept partial credits for courses.

Meet The Experts

Delta CPE LLC

For many years, Delta CPE LLC has offered a wide variety of continuing education courses for financial professionals. Topics covered by Delta’s courses include accounting, financial management, budgeting, investments, financial statement reporting, business management, IFRS, ethics, valuations, real estate, and business writing. The diversity and breadth of Delta’s course offerings make the company a prolific and unique contributor to the CPE world. Delta’s well-credentialed authors and contributors have also been published in numerous academic and professional journals and quoted by some of the leading financial media outlets.

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